Communication with Stakeholders

The stakeholders of the Company are identified in reference to the AA1000 Stakeholder Engagement Standard (AA1000SES) in order to understand major environmental, social and corporate governance related issues of the stakeholders’ concern. Each department head shall perform an assessment on the level of independence of the company, influence, level of care, responsibility and diversified perspective of the stakeholders in order to identify the main stakeholders. The Company has dedicated communications channels for different stakeholders to receive and respond to the stakeholders’ concerns and needs.

Reported to the Board of Directors: The status of stakeholders’ communication for 2023 was reported to the board of directors on Aug. 12th, 2024.

Stakeholder Concerned Issues Communication Channel Frequency
Government Authority
  • Legal Regulations
  • Environmental Protection
  • Pollution Prevention
  1. Telephone、E-mail, or Official Documents
  2. Face to Face
  3. Website
  • Irregularly
Shareholders/Investors
  • Corporate Governance
  • Operating Performance
  • Development Strategy
  • Sustainable Operation/ Risk Management
  1. Shareholder Meeting
  2. Annual Report
  3. Investor Conference
  4. Investor/ Analyst Communication
  5. Investor Hotlines/ E-mail
  1. Once a Year
  2. Once a Year
  3. Twice a Year
  4. Irregularly
  5. Timely
Employees
  • Employee Benefit
  • Occupational Safety and Health
  • Talent Development
  1. Labor-Management Meetings
  2. Employee Feedback Mailbox, OA Line Account, and Workgroup
  3. Employee Satisfaction Survey Questionnaires
  4. Performance Review
  5. Occupational Safety and Health Committee
  1. Regularly
  2. Irregularly
  3. Once a Year
  4. Once a Year
  5. Quarterly
Suppliers
  • Supply Chain Management
  • Environmental Protection, Safety and Health Management
  1. Supplier Appraisal Form
  2. Official Document
  3. Contracts
  4. Supplier Visits
  5. Meetings
  6. E-mail
  • Annually/ Timely/ Irregularly
Community
  • Social Welfare Contribution
  • Public Interest Events
  • Environmental Protection
  1. Schools
  2. Chief of Villages
  3. Fire Brigade
  • Irregularly
Clients
  • Product Designs and Specifications
  • Service Assistance
  1. E-mail
  • Timely/ Irregularly
Media
  • Operating Performance
  • Development Strategy
  • Environmental Protection
  1. Press Release
  2. Special Interviews
  1. Timely
  2. Irregularly

Government Authority

  • gs@oceanalexander.com.tw
  • (07) 831-4126
    ext. 627 Ms. Wen

Shareholders/Investors

  • ir@oceanalexander.com.tw
  • (07) 831-4126
    ext. 302 Ms. Lu
  • Common Share Transfer Agent:
    KGI Securities
  • (02) 2389-2999
    ext. 6511 Ms. Li

Employees

  • hr@oceanalexander.com.tw
  • (07) 831-4126
    ext. 502 Ms. Wu

Suppliers

  • purchasing@oceanalexander.com.tw
  • (07) 831-4126
    ext. 849 Ms. Ho

Community

  • gs@oceanalexander.com.tw
  • (07) 831-4126
    ext. 627 Ms. Wen

Clients

  • pm@oceanalexander.com.tw
  • (07) 831-4126
    Mr. Wu

Media

  • ir@oceanalexander.com.tw
  • (07) 831-4126
    ext. 302 Ms. Lu
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